Module 1: Roles and Expectations
- Lecture Slides (PDF)
- Team Charter Sample
- From Daisy Lovelace’s LinkedIn Learning Course “Communication within Teams“
- Team Charter Template
Module 2: Effective Communication
- Lecture Slides (PDF)
- “Lost at Sea” Teambuilding Exercise – fillable form
- Working-Styles-Assessment
- From the Labor Management Partnership
- Consider using this programmed version of the questionnaire by the University of Texas at Dallas
Module 3: Conflict Management
- Lecture Slides (PDF)
- Role playing
- Dutch Test for Conflict Handling
- C. K. W. de Dreu, A. Evers, B. Beersma, E. S. Kluwer, and A. Nauta, “A Theory-based Measure of Conflict Management Strategies in the Workplace,” Journal of Organizational Behavior, 22 (2001), pp. 645-68